I was referred to Dr. Ross and his team after suffering with complications from an old root canal that was not done properly. I was expecting some significant pain and issues from a re-do root canal and can honestly say that I was not looking forward to the procedure(s) that would be needed to repair my tooth/jaw.
As soon as I met Dr. Ross and his Dental Assistant extraordinaire, Joanne, I was immediately put at ease. Dr. Ross ordered a specific 3D CT scan that showed exactly what needed to be done to help to restore the bone loss I had suffered as a result of the old work. He explained the images and everything in great detail so that I could make an informed decision. The office space is sparkling clean, all COVID protocols are followed and the staff allows for extra time in case it’s needed so you never feel that they are rushing through their work. I sense that Dr. Ross is a perfectionist and that, in itself, is a pleasure to witness. He has state of the art equipment to ensure that the work is done to his high expectations. Most of all, both he and Joanne exude a compassion and confidence that immediately puts you at ease – even though no one really looks forward to a root canal.
They are gentle, thorough, considerate of the time spent in the chair and most of all – my two procedures to repair my infected root canal were absolutely painless. Kudos to Dr. Ross, Joanne and the team at Westford Endodontics for their professionalism. I highly recommend them for your care – and don’t be afraid. You’ll be in excellent hands.