Privacy Statement

Your privacy is important to us.

This privacy notice discloses the online privacy practices for Westford Endodontic Care and its website, https://westfordendo.com. This privacy notice applies solely to information collected by Westford Endodontic Care. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect your information.
  4. How you can correct any inaccuracies in that information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via webform, email, or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us.

Other than your referring dentist, we will not disclose or discuss identifying information to any third party outside of our practice without your written consent.

Regarding Email

Westford Endodontic Care will not contact you via email unless you specifically request it or if you email us first. While our email client is HIPAA compliant, it is important that you understand that your email client (Gmail, Outlook, Apple Mail, etc) is almost certainly not secure by HIPAA standards. So, while we can take every precaution to protect your information on our end, we have no control over the security of information once it has been delivered to you.

Access to and Control Over Your Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us in writing or via the phone number given on our website:

  • See what data we have about you, if any.
  • Correct any data that we have about you.
  • Express any concern you may have about our use of your data.

Information Security in Transit & at Rest

We take precautions to protect your personal information both in transit and at rest, online and in our physical practice. The computers and servers on which we store patient information are kept in a secure environment, and only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to that information. Your information will only be used for the purposes of treatment, payment, and healthcare operations.

Westford Endodontic Care integrates JotForm HIPAA-compliant web forms into their website to provide patients and dentists a secure interface with which to contact the office. Based in San Francisco, JotForm is the leading online form building platform that supports healthcare organizations, meeting all U.S. Health Insurance Portability and Accountability Act (HIPAA) regulations.

When you use the webforms on our site to request an appointment or refer a patient, the data you enter will be encrypted and protected on HIPAA-certified servers and databases. The JotForm service that we use is not only HIPAA compliant, it is PCI DSS Service Provider Level I compliant, which is the highest bank-level security available. Only users authorized by Westford Endodontic Care will have exclusive access to submission data.

Questions & Concerns

If you feel that we are not abiding by this privacy policy, you should contact our office immediately.

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